Terms & Conditions

Welcome to Valayal. This website is owned and operated by Valayal ("we", "us", "our"). By accessing or using this website, you agree to be bound by the following Terms & Conditions, along with our Privacy Policy and Shipping & Return Policy. If you do not agree with any part of these terms, please do not use this website.

Use of Website

• The content on this website is provided for general information and shopping purposes and is subject to change without notice.
• You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of, this website by any third party.
• We do not guarantee that the website will always be available, uninterrupted, timely or error-free.

Products & Pricing

• We make every effort to display product images, descriptions and colours as accurately as possible; however, actual products may vary slightly due to screen settings, lighting or the handcrafted nature of certain items.
• Prices displayed on the website are in Indian Rupees (INR) and are subject to change without prior notice.
• We reserve the right to limit quantities, refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or unavailability of stock.

Orders & Payment

• By placing an order, you confirm that the information you provide is accurate and complete.
• Payments are processed through secure third-party payment gateways. We do not store your complete card or banking details.
• An order is confirmed only once payment has been successfully received and acknowledged by us.

Shipping, Returns & Cancellations

All orders are subject to our Shipping & Return Policy, which forms part of these Terms & Conditions. Please review it before placing an order.

Intellectual Property

All content on this website, including but not limited to the logo, product images, graphics, text and design, is owned by or licensed to Valayal and is protected under applicable intellectual property laws. Reproduction, distribution or use of any content without our prior written consent is prohibited.

User Conduct

You agree not to misuse this website, including attempting to gain unauthorised access to our systems, interfering with the website's functioning, or submitting false or misleading information.

Limitation of Liability

To the fullest extent permitted by law, Valayal shall not be liable for any indirect, incidental or consequential damages arising from your use of this website or your purchase of products, including delays caused by third-party courier services.

Third-Party Links

Our website may contain links to third-party websites, such as social media platforms, for your convenience. We are not responsible for the content, policies or practices of any third-party website.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India, and any disputes arising from them shall be subject to the exclusive jurisdiction of the courts of Tamil Nadu, India.

Changes to These Terms

We may revise these Terms & Conditions from time to time. Continued use of the website after any changes constitutes your acceptance of the updated terms.

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